Last updated: February 2026
Mechanics Inspection Ltd ("Mechanics Inspection", "we", "our", or "us") respects your privacy and is committed to protecting personal data in accordance with United Kingdom law. This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our website, request a vehicle inspection, or communicate with us.
This Policy is governed by the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR). It applies to all users of our website and services. By accessing or using our website and services, you acknowledge that you have read and understood this Policy. If you do not agree, you should discontinue use of our website and services.
Mechanics Inspection Ltd is the data controller responsible for your personal data. If you have questions about this Policy or how your data is handled, please refer to the Contact Us section below.
We collect personal data that is necessary to provide vehicle inspection services and operate our business effectively. This data may be collected when you request an inspection, submit an enquiry, make a booking, complete online forms, or communicate with us by phone or email.
The data collected may include your full name, email address, telephone number, billing address, and payment information. We also collect vehicle-related details such as registration number, make, model, mileage, and seller information, as well as booking history, inspection outcomes, and records of communications with us.
When you use our website, we may automatically collect technical data including your IP address, browser type, device information, and data about how you interact with our website. This information supports website functionality, performance monitoring, and security.
We do not request or require special category data such as health information, biometric data, racial or ethnic origin, political opinions, or religious beliefs. If such data is provided voluntarily, it will only be processed where lawful and necessary for a legitimate business purpose in accordance with UK data protection law.
We process personal data under one or more lawful bases defined by UK GDPR. Most processing is necessary for the performance of a contract, such as arranging and delivering vehicle inspection services you have requested. We may also process data where necessary for our legitimate interests, including managing operations, improving services, preventing fraud, and maintaining security, provided such interests do not override your rights.
In certain circumstances, processing is required to comply with legal obligations, including tax and accounting requirements. Where consent is required, such as for certain marketing communications or non-essential cookies, we will obtain your consent before processing.
Personal data is used to arrange and carry out vehicle inspections for potential car buyers, whether the vehicle is new or used and whether the client is a first-time buyer or an experienced owner. We use your data to communicate about bookings, prepare and deliver inspection reports, issue invoices, and process payments, which typically average around £200 per inspection.
We also use personal data to respond to enquiries, manage customer relationships, maintain business records, improve website performance, and comply with legal obligations. We do not use personal data for purposes unrelated to our inspection services.
We may send service-related communications and, where permitted by law, information about our services. Where consent is required, it will be obtained prior to sending marketing messages. You may withdraw consent or opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in communications.
We may share personal data with third parties where this is necessary to operate our business. This may include payment processors, IT and hosting providers, professional advisers such as accountants and solicitors, and qualified engineers or contractors engaged to carry out inspections on our behalf.
All third parties are required to process personal data in accordance with UK data protection law and under appropriate contractual arrangements. We do not sell personal data and do not disclose it for unrelated commercial gain.
Where personal data is transferred outside the United Kingdom, we implement appropriate safeguards as required by UK GDPR. This may involve transferring data to countries that benefit from adequacy regulations or using approved standard contractual clauses to protect the data.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, or disclosure. These measures may include secure hosting environments, encrypted communications where appropriate, restricted system access, authentication controls, and regular monitoring of systems.
Security practices are reviewed periodically to address evolving risks and maintain compliance with applicable standards.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory obligations. Financial and transactional records may be retained for statutory periods required under UK tax and accounting laws. When personal data is no longer required, it is securely deleted or anonymised.
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate or incomplete information, request erasure in certain circumstances, and request restriction of processing where applicable. You may also object to processing based on legitimate interests and request data portability where processing is based on consent or contract.
Where processing is based on consent, you have the right to withdraw that consent at any time. To exercise any of your rights, please contact us using the details provided below. We may require verification of your identity before responding. Requests will be handled within the timeframes required by law.
Our website uses cookies and similar technologies to support essential functionality and analyse how visitors interact with the site. This may involve collecting information such as page visits, interaction patterns, device type, and browsing behaviour.
Where required under PECR, consent will be obtained before placing non-essential cookies on your device. You can manage your cookie preferences through your browser settings or through our website’s cookie management tool. Disabling certain cookies may affect website performance or functionality.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites. Any personal data you provide to third parties is governed by their own privacy policies.
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.
If you have concerns about how your personal data is handled, please contact us so that we may address the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: https://www.ico.org.uk
We may update this Privacy Policy to reflect changes in legal requirements or business practices. Any updates will be published on this page and the revision date will be updated accordingly. Continued use of our website and services indicates acceptance of the current version of this Policy.
For privacy-related enquiries, access requests, or complaints, please contact Mechanics Inspection Ltd through the contact form available on our website.
Your Privacy
If you have questions about data collection, information use, sharing practices, or your rights, our team can provide clarification and address concerns related to this policy.
